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Running a transport reservation company means coordinating vehicles, routes, passenger manifests, pricing per destination, supplier payments, and client billing — often simultaneously across dozens of active bookings. JoodBooking gives transport operators an integrated system that handles all of it: bookings, transport logistics, hotel services, accounting, and reporting, all from one platform. Add an online booking website for direct customer sales and a B2B portal for your corporate clients, and you have a complete digital operation that runs around the clock.

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What’s Included

Backoffice

Your central hub for managing transport bookings, routes, vehicles, accounting, and all operational reports.

B2C Website

A branded online booking website where individual customers can search transport routes, book, and pay electronically — 24/7.

B2B Portal

A private portal for your corporate accounts and travel agency partners, each with a dedicated account showing only their contracted transport prices.

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Transport-Specific Features

Transport Booking Management

Create and manage transport bookings with full details: routes, assigned vehicles, passenger counts, and trip legs — all in a single booking record.

Destination-Based Pricing

Set prices per route or destination and assign them to clients. Each B2B client sees only the rates you’ve configured for their account.

Ready Communication Templates

Use pre-built Email and WhatsApp templates to notify clients of booking confirmations, updates, and amendments — send directly from the booking record.

Operational Transport Reports

Generate route-level and vehicle-level operational reports exportable as PDF or XLS — giving your dispatch and operations teams the data they need.

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B2C Website Features

Your customer-facing booking website puts transport reservations online and removes the friction of phone and email bookings.
  • Easy booking flow: Customers search by route or destination and complete the booking in a guided, mobile-friendly checkout.
  • Booking tracking: Customers can log in to view their booking status, retrieve their voucher, and cancel within the permitted window.
  • WhatsApp notifications: Send automatic booking confirmations and status updates directly to customers over WhatsApp.
  • Promo code support: Run discount campaigns and let customers apply codes at checkout.
  • SEO optimization: Your website is built with search engine best practices to drive organic traffic from customers looking for transport services.
  • Flexible price control: Adjust prices by period, route, or vehicle type easily — no technical intervention needed.
  • Book Now or Request Booking: Set individual routes or services as instant-confirm or on-request — configurable at the contract level.
  • Secure online payment: Integrate leading payment gateways so customers can pay safely using cards or local payment methods.
Connect a payment gateway to your JoodBooking account and start accepting online payments from customers on your B2C website immediately. See available payment gateway integrations →

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Booking Management

Track every transport booking through its full lifecycle:
  • Request: Initial enquiry from a client or passenger.
  • Preliminary: Booking tentatively held pending supplier confirmation.
  • Confirmed: Trip confirmed with the transport supplier.
  • Cancelled: Booking cancelled with reason and policy logged.
  • No-show: Passenger did not board; record updated for reporting.
  • Notify clients of booking status changes via Email, SMS, and WhatsApp — all triggered from within the platform.
  • Use ready-made supplier message templates to request, confirm, or amend bookings in seconds.
  • Edit prices inside any active booking without recreating the record.
  • Register client payments and supplier payments directly within each booking; all transactions sync automatically to the Accounting module.
ReportDescription
Check-in ReportPassenger arrival details for any date range
Client StatementFull account history and outstanding balance per client
Supplier StatementPayable balance and transaction history per transport supplier
Revenue ReportIncome breakdown by route, period, or client
VAT ReportTax breakdowns for ZATCA compliance
Operational Transport ReportVehicle utilization, route logs, and passenger manifests

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Available Add-ons

Scale your JoodBooking setup as your business grows:

Jood PMS

Add hotel property management if your transport company also operates or resells accommodation — manage rooms, check-in, and room types from the same platform.

Channel Manager

Sync your availability and pricing across multiple sales channels automatically using RateTiger integration.

Bed Banks

Connect to Webbeds and Ratehawk to offer hotel inventory alongside your transport bookings without sourcing additional supplier contracts.

Communication Add-ons

Extend your messaging capabilities with SMS, WhatsApp, Msegat, and MessageBird integrations for automated customer and supplier communication.