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Umrah tour operators juggle a uniquely complex set of moving parts — hotel contracts in Makkah and Madinah, ground transport for pilgrim groups, Umrah visa tracking, package management, and the financial reporting that ties it all together. JoodBooking was built with Umrah companies at its core, and the platform provides every tool your operations team, accounting team, and reservation agents need in a single integrated system. You can also connect an online booking website and a B2B portal so agents and pilgrims can book and pay directly without involving your team for every transaction.
JoodBooking started with Umrah companies operating in Makkah and Madinah. This sector is where the platform’s deepest expertise lies — the features, workflows, and reports are shaped by years of real Umrah operator feedback.

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What’s Included

Backoffice

Your central platform for managing all Umrah bookings, packages, transport, visa records, accounting, and reports.

B2C Website

An online booking website for pilgrims to browse Umrah packages, select room types, and complete their booking with online payment.

B2B Portal

A private booking portal for your travel agency partners, each with their own account and custom pricing for packages and hotels.

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What JoodBooking Covers for Umrah Operators

Hotel Bookings

Manage all hotel contracts and reservations in Makkah and Madinah — including multi-hotel itineraries for the same pilgrim group.

Transport Management

Track pilgrim group movements, assign vehicles, and record passenger counts for every transfer leg — arrival, intercity, and departure.

Umrah Packages & Ground Services

Build and sell Umrah packages that bundle hotels, transport, and ground services, then manage each component from the same booking record.

Visa Management

Record and track Umrah visa details for each pilgrim group so your operations and compliance teams stay organized throughout the season.

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B2C Website for Umrah Bookings

Your branded booking website gives pilgrims a seamless self-service journey:
  • Easy booking and room selection: Pilgrims browse available packages, choose their preferred room type, and complete the booking in a guided multi-step flow.
  • Available booking options: Display all room configurations and package inclusions clearly so guests know exactly what they’re reserving.
  • Direct booking and on-request options: Configure certain packages or room types as instant-confirm (“Book Now”) and others as on-request, giving your team control over availability and capacity.

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Booking Management

Manage every stage of a pilgrim booking from a single record:
  • Request → Preliminary → Confirmed → Cancelled → No-show
Each stage transition is logged with a timestamp, so your team always has a complete audit trail.
Notify pilgrims and travel agency partners of booking status changes automatically via Email, SMS, and WhatsApp — no manual follow-up needed.
Use ready-made message templates to contact hotel and transport suppliers for booking requests, confirmations, and amendments. Send from inside the booking in seconds.
  • Edit prices inside any booking without rebuilding the record from scratch.
  • Register all client and supplier payments directly within each booking; transactions flow automatically into the Accounting module.

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Accounting Module

Give your accounting team the tools they need without requiring a separate finance system.
Daily transactions
  • Enter daily journal entries for all financial activity.
  • Record all payment types: advance payments, bank transfers, cash, and cheques.
Account management
  • View and edit the full account tree.
  • Access the general ledger (دفتر الأستاذ) filtered by financial period.
  • Review the trial balance (ميزان المراجعة) at any time.
Financial statements
  • Expense report
  • VAT report (for ZATCA compliance)
  • Income statement (قائمة الدخل)
  • Financial position report (المركز المالي)
  • Issue tax invoices directly from within the system.

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Reports

JoodBooking generates reports branded with your company identity — ready to share with clients, suppliers, and management.

Check-in / Check-out Report

Full arrival and departure schedules for any date range across all your hotels.

Room Profit Report

Breakdown of revenue and profit per room type and hotel.

Income Statement

Company-wide income and expense summary for any financial period.

Financial Position Report

A snapshot of your company’s assets, liabilities, and equity at any point in time.

Transport Operational Reports

Detailed movement logs by vehicle, group, route, and date — essential for Umrah season planning.

Client & Supplier Statements

Account histories and outstanding balances for every client and supplier in your system.
Export any report as PDF or XLS, or send it directly to a client or supplier via Email or WhatsApp without leaving the system.